Returns & Exchanges
At BPerfect Cosmetics, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unopened and unused items within 14 days of receipt for a full refund or exchange.
Return Process
- 1.Check Eligibility
Ensure your items are in their original, unopened packaging and have been purchased directly from our website within the last 14 days.
- 2.Contact Support
Email our customer service team with your order number and reason for return to receive your unique Return Authorization code.
- 3.Pack Your Items
Securely package your products to prevent damage during transit and include your order slip or a note with your authorization code inside the box.
- 4.Ship and Track
Send your package using a tracked shipping service to our returns center; once received and inspected, your refund will be processed within 5-7 business days.