Frequently Asked Questions
Everything you need to know about your BPerfect beauty haul.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
Do you offer international shipping?
Yes, we ship our cosmetics worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Are BPerfect Cosmetics products cruelty-free?
Absolutely. We are proud to be a cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we permit others to do so on our behalf.
What is your return policy?
We offer a 14-day return policy for unopened and unused items in their original packaging. For hygiene reasons, we cannot accept returns on products that have been opened or tested.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How do I find the right shade of foundation or concealer?
We provide detailed shade descriptions and swatches on our product pages. If you need further assistance, you can use our virtual shade finder tool or contact our customer service team for a personalized recommendation.